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Return Policy
Stress-Free Returns, Just in Case
At Lookise.com, we want you to love every purchase. If something doesn’t meet your expectations, we make returns and exchanges as easy as possible.
Return Window
You have 15 calendar days from the delivery date to request a return or exchange. Whether it's a size issue or a change of mind, we’re here to help make it right.
Return Process
Here's how it works:
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Contact Support – Email us to initiate a return. Our team will send you step-by-step instructions.
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Pack Securely – Items should be in their original condition with all tags and packaging included.
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Ship It Back – Use a trackable shipping method of your choice to return the item.
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Receive a Resolution – Once we inspect your return, we’ll process either a refund or an exchange based on your request.
Return Requirements
To be eligible for a return:
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The item must be in unused, original condition
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All tags, labels, and packaging must be intact
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The return must be initiated and completed within 15 days of receipt
Refunds
Approved refunds will be issued to your original payment method. Once processed, please allow 5–7 business days for the funds to reflect in your account.
Please note: buyers are responsible for return shipping costs, and original shipping charges (if applicable) are non-refundable.
Need Help?
If you need assistance with your return, don’t hesitate to reach out to us at:
Email: gjpulzdlplfm@hotmail.com
We’re here to support you every step of the way and ensure a smooth, worry-free experience.